1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, delivery address, or payment details when you request a quote, place an order, or contact us.

  • Non-Personal Information: Browser type, device information, IP address, and usage data to help us improve our website.

2. How We Use Your Information

Your information is used to:

  • Process orders and deliver products.

  • Respond to your inquiries and provide customer support.

  • Send updates, offers, and promotions (only if you consent).

  • Improve our services, website experience, and product offerings.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share limited data with:

  • Service Providers: For delivery, payment processing, or IT support.

  • Legal Requirements: If required by law or to protect our legal rights.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

5. Cookies & Tracking

Our website may use cookies and tracking tools to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Opt out of receiving marketing communications.

  • Request deletion of your data (subject to legal requirements).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Egesa Mabati Factory & Hardware
📍 Keroka, Kisii, Kenya
📞 +254 709 202 333